Citrus City | October 2026

Most of you have received your orders by now and are loving it! For those of you who need to exchange for different sizes, exchanges will be available during an early access window detailed in the blog. If you'd prefer to set up your return now, you can return for store credit and use the credit to purchase your exchange items during the early access window. The password was sent with the most recent update. Make sure to check your spam!

All product shipments have been received by our warehouses. The freebies were delivered to our studio instead of distributed to our warehouses as we had requested, an unfortunate minor delay, but an easy fix! US orders will begin shipping once the freebies arrive, all other orders will begin shipping next Monday once we've finalized all address changes.

Our first shipment arrived today! Others close behind but no confirmation they've cleared customs yet. Fulfillment is still on track for mid October, we just need to see those shipments clear before we lock in addresses.

We recommend updating your address if you've moved. We'll be sending out one more address update reminder one week before fulfillment, so better sooner than later!

Production is about a week away from completion! We're still on track for our estimated timeline, but cautious about ongoing typhoon-related cargo delays near our factories. Once the orders have been loaded onto a vessel, we'll have a better idea about timing to our Canadian and US warehouses, and then fulfillment shortly afterwards.

Our first of hopefully only a very few pre-order updates (less is better, it means things are going smoothly!)

Setting expectations for the next two-ish months, some additional info about the production and shipping process, and some other details we'll remind you about again closer to fulfillment.

Thanks for the great pre-order!

Citrus City is back! Everything you need to know about the Citrus City pre-order.