Update #6: Fulfillment Complete!
Hello everyone!
More than half of the pre-orders have already arrived at their destinations! We can’t wait to see what you got! Don’t forget to tag us on socials or join in on the discussion and post your hauls in our Discord.
As of yesterday, Tuesday, January 13th, all of you should have received your shipping notifications! 🥳
Order emails are generally pretty good about going to the main inbox but if you haven’t received your shipping notification yet, please check your junk folder before reaching out to us.
Exchanges
We have plenty of extra stock that’s held aside for pre-order exchanges before the restock. Due to platform limitations, we can’t easily incorporate these exchanges into our return portal without taking the listings off the site.
If you’d like to exchange your pre-order items, please contact us at hello@carmico.ca and our lovely Catie will happily help you!
Restock
We’re setting a tentative restock date on February 7th. Assuming no mass postal delays, this should give everyone enough time to receive their orders and put in their exchange requests before we restock.
Please make sure to contact us with any issues regarding your order by Tuesday, February 4th to make sure we have enough time to accommodate any requests that may require stocked product before the restock.
Next Update
Assuming no unforeseen circumstances, this will be the second last update for this pre-order. The last one will be a reminder a few days before the restock to remind you to contact us for stock-related inquiries before the restock as mentioned above.
Expect the next update on February 5th!
Until next time,
The CarmiCrew
