Citrus City | October 2026
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Citrus City Update #4 | Address change requests closing
All product shipments have been received by our warehouses. The freebies were delivered to our studio instead of distributed to our warehouses as we had requested, an unfortunate minor delay, but an easy fix! US orders will begin shipping once the freebies arrive, all other orders will begin shipping next Monday once we've finalized all address changes.
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Citrus City | Update #3: Shipments arriving
Our first shipment arrived today! Others close behind but no confirmation they've cleared customs yet. Fulfillment is still on track for mid October, we just need to see those shipments clear before we lock in addresses.
We recommend updating your address if you've moved. We'll be sending out one more address update reminder one week before fulfillment, so better sooner than later!
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Citrus City | Update #2: Production wrapping up
Production is about a week away from completion! We're still on track for our estimated timeline, but cautious about ongoing typhoon-related cargo delays near our factories. Once the orders have been loaded onto a vessel, we'll have a better idea about timing to our Canadian and US warehouses, and then fulfillment shortly afterwards.
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Citrus City | Update #1: A success, order submitted
Our first of hopefully only a very few pre-order updates (less is better, it means things are going smoothly!)
Setting expectations for the next two-ish months, some additional info about the production and shipping process, and some other details we'll remind you about again closer to fulfillment.
Thanks for the great pre-order!