Update #4: Pre-order Complete!
Hello Teahouse guests!
We’re locking the doors and sweeping the floors, Teahouse has closed! We hope you love your orders!
We're a little behind on this update but happy to announce that both of our warehouses have finished fulfillment which means this is the last official pre-order update! 🥳
Orders in transit and odds and ends
Most orders have arrived by now and we’ve been chatting about it on socials and in the Discord! There are still a few orders in transit that shipped earlier this week that are arriving soon. If you haven’t received a notification about your order yet, make sure to check all of your emails and all of your junk folders. If you still haven’t found it, please reach out to hello@carmico.ca and we’ll get you set up with your tracking details.
Exchanges
We’re happy to report that our Teahouse exchanges are going smoothly. We’ve made some improvements over the past month since the Starfall pre-order ended.
We have plenty of stock available for exchanges, you just won’t see the listings on the main site because they are disabled to prevent new purchases from stealing exchange stock!
If you need to request an exchange or return, you can do so easily through our return portal. If you have any issues requesting your exchange through the portal, please reach out to us at hello@carmico.ca and we’ll make sure you’re satisfied with your order!
Reviews
You will likely receive a prompt for a review. Please leave kind, honest reviews for future customers to see! If you have any issues with your products or order that could be resolved, please reach out for help before posting a review. Most issues are solvable and we’re friendly folk!
Restock
The restock will be a little later than usual because we need to top up some of our stock. We submitted our pre-order quantities early to make sure everything arrived in time for potential tariff pauses ending (and it worked) but some of the late pre-orders on the last few days ate up some of our planned restock extras.
The restock is planned for early November, but we still have enough items in stock for exchanges in the meantime.
Final words
As always, we’re so grateful you showed up for the Tea Party! It’s been a challenging year but it feels like we’re stabilizing, all thanks to the continued support from our favourite people. <3
We have so many fun things planned for the next year and we’re excited to share with you soon! The last quarter will be full of fun surprises. Old favourites restocking, new products launching, new site features (we already soft-launched one a few weeks ago), and a (super secret 🤫) collab coming up in June of next year! Keep an eye out and sign up for our newsletter to stay up to date with all things Carmico.
Until next time,
The CarmiCrew
