Update #2: Bulk Production Underway
Hey all!
We're back for a brief update. As of September 9th, all deposits have been transferred to our manufacturers for bulk production. They’ve received the necessary raw and dyed materials and have begun production as of September 16th.
A quick recap:
September 1st - Preorder officially closed. Sent request for samples to made with new neck measurements.
September 3rd - Took a couple days following the preorder to complete everyone's last minute order changes and post an update.
September 4th - Product quantities sent to our manufacturer.
September 7th - Received bulk order invoices based on our numbers. Banks closed for the weekend, payment delayed to following week.
September 9th - Deposits sent to manufacturers to begin production. Bulk material order placed.
September 10th - First updated neck size sample received. Sent to customer for testing.
September 12th - Customer received sample. Needed more data so we asked for new samples.
September 16th - Bulk material received, production started.
October 1st - Received second batch of updated samples. Meeting with a local 4XL customer to compare options on Thursday October 3rd.
General Production Update
Production has been ongoing since early September and is going smoothly as of this update. All items other than the mini tees are well under way.
Mini Tee Update
While other items were in the queue, we used the extra time to make some changes to the mini tee neck measurements based on customer feedback from the in-stock launch.
A quick reminder that the mini tee sizes are staying the exact same, we’re just adjusting the size of the neck opening. Neck measurements were not listed in the size chart during the pre-order, so this shouldn’t affect anyone’s size choice.
We received samples with neck size changes in mid September. We’re confident that XS to L have been greatly improved and should fit over all those noggins with big brains. 🧠 They should also sit more comfortably around your neck.
Most sizes have seen 1-2 inch increases in neck circumference which will greatly improve comfort when wearing the mini tees. It’s a tricky item to get right because the neckline is supposed to sit on the neck, but nobody wants to wear something that’s uncomfortable, so we’re trying our best to perfect function and form.
When we posted updated neck measurements in our Discord, we received some feedback from people in the upper end of our size range saying that the measurements still seemed too small based on their neck measurements, so we requested more adjustments for the 4XL.
A friend of our very own, lovely customer service agent, Catie, purchased a Starfall Mini Tee and had neck size issues similar to the general feedback we’d received from other customers. She has offered to be our test subject for future 4XL samples and we’re thrilled to have someone at the top end of our size range to help us develop sizes in the future.
Aidan is meeting with her on Thursday to try two different versions of the mini tees to determine the upper end of the neck size range. Once we confirm which sample is best, the manufacturer will use the XL and 4XL to grade the 2XL and 3XLs, then mini tees will enter production.
Next Update
The next few months will be more or less a waiting game where no news is good news. As promised, you can expect new updates ready by noon on the first Wednesday of every month. Any major supply chain updates or delays will warrant additional updates as necessary.
The next update won’t have as many timeline details as this one since Carmico’s contributions will slow down once mini tees are in production.
A few friendly reminders
Production is expected to be completed sometime before the end of November and will take time to arrive at our warehouse for fulfillment in late Q1 2025. You can review the estimated timeline in our pre-order launch blog.
Orders may only be cancelled for store credit
As mentioned in the initial blog post and our return policy, cancellations can only be made for store credit. No refunds for original payment methods.
Address updates will be accepted until fulfillment begins
We’ll send you reminders before fulfillment begins but it’s always good to update your address sooner rather than later. We recommend updating it once you're officially in your new home to avoid potential address issues.
If you have any questions, don’t hesitate to reach out to hello@carmico.ca or join our Discord server and post in the #questions channel.
See you again Wednesday, November 6th!👋🏻
xo
The CarmiCrew